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| Privacy Notice |
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Privacy Notice
Last updated December 14th, 2008
twistedstitches.co.uk is the website of TopWools, 25 The Arcade, Barnsley, South Yorkshire, S70 2QP, England
TopWools knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting the twistedstitches.co.uk website, you are accepting and consenting to the practices described in this Privacy Notice.
The information we learn from customers helps us personalise and continually improve your shopping experience at twistedstitches.co.uk by assessing the kind of products you would like to see us make available. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, and to prevent or detect fraud or abuses of our website.
Information you give us:
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
Automatic information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses the twistedstitches.co.uk online store.
A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at twistedstitches.co.uk if we cannot recognise you. We want you to be aware that these tools exist.
Credit Card information:
Security issues are at the forefront of our thoughts. Our site is secured by GeoTrust QuickSSL, utilizing a 128-bit SSL certificate, thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this sites web servers are private and secure.
Cookies:
Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of twistedstitches.co.uk online stores most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does TopWools share the information it receives?
No, we are not in the habit of passing customer information on to others. Retention of customer information is done for your convenience to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as setting up your account.
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